Sundance Ranch Western Decor and Gifts is a small business specializing in unique, personalized and custom made items and more.
Our contact information
By email: sundanceranch {at} wildblue.net
Shipping Information:
Most items will be shipped within 3-5 business days, with the exception of personalized and custom made orders, which may take 2-4 weeks.
Refund, Returns and Cancellation Policies:
We pride ourselves on carrying high-quality items, and we hope that you will be pleased with your order. When you receive your order, please inspect it carefully to verify that all items meet your expectations. If, for some reason, you are not satisfied with your purchase, please contact our customer-care consultants at sundanceranch@wildblue.net for a return authorization within 30 days of receipt of your order. All returns must be approved by our customer-care department. Please remember, personalized and custom orders are non-returnable and non-refundable.
All refunds are processed upon inspection of items. Once your returned items have been processed, a credit should post to your credit card (minus any shipping fees you incurred on your original order) within three-to-five business days.
Due to the nature of these items (i.e. they cannot be resold,) personalized and custom orders are non-returnable and non-refundable.